Shipping, Exchange, and Return Policies
Shipping Policy
All orders are shipped via United States Postal Service (USPS).
All orders will take no more than 7 business days after cleared payment to ship an order.
If an item is an unable to ship within the promised 7 days, you will be notified and given options for further
proceedings.
If an item is not received due to a mistake on our part, you are entitled to a full
refund via Paypal, or you may decide to continue with the order with complimentary domestic shipping.
Shipping Methods
All orders will be shipped as the most appropriate category of mail (First Class, Priority Mail, etc.) and all
shipping is paid by the buyer.
Exchange / Return Policy
Exchanges / Returns are accepted under the following conditions
1. Item(s) is in resalable condition
2. Item(s) have not been worn
3. All original contents are included with an additional letter explaining exchange / return (i.e "Exchange size, exchange color, reason of exchange")
If the above conditions are not met, an exchange / return may be deemed invalid
4. Company is notified about intent to exchange or return within 45 days of receipt of item.
*If conditions are not met, Swrv, is not obliged to complete the exchange / return
*If an exchange/return is deemed invalid, return shipping is paid by buyer
*At the unlikely event of a product being damaged prior to shipping, picture proof with indications to inflicted areas is required. The evidence is then processed and analyzed. The decision will be sent via e-mail.
( * ) denotes common specific situational responses.
All orders are shipped via United States Postal Service (USPS).
All orders will take no more than 7 business days after cleared payment to ship an order.
If an item is an unable to ship within the promised 7 days, you will be notified and given options for further
proceedings.
If an item is not received due to a mistake on our part, you are entitled to a full
refund via Paypal, or you may decide to continue with the order with complimentary domestic shipping.
Shipping Methods
All orders will be shipped as the most appropriate category of mail (First Class, Priority Mail, etc.) and all
shipping is paid by the buyer.
Exchange / Return Policy
Exchanges / Returns are accepted under the following conditions
1. Item(s) is in resalable condition
2. Item(s) have not been worn
3. All original contents are included with an additional letter explaining exchange / return (i.e "Exchange size, exchange color, reason of exchange")
If the above conditions are not met, an exchange / return may be deemed invalid
4. Company is notified about intent to exchange or return within 45 days of receipt of item.
*If conditions are not met, Swrv, is not obliged to complete the exchange / return
*If an exchange/return is deemed invalid, return shipping is paid by buyer
*At the unlikely event of a product being damaged prior to shipping, picture proof with indications to inflicted areas is required. The evidence is then processed and analyzed. The decision will be sent via e-mail.
( * ) denotes common specific situational responses.
International Shipping Policy
Shipping is through USPS in the most economical method.
Due to the nature of overseas shipping, SWRV LLC cannot be held responsible for lost, damaged or delayed packages.
In order to claim the package as lost, delayed or damaged, a claim form must be filled and faxed to:
SWRV LLC
Fax: (808) 732-2214
--Or--
Scanned and emailed to:
SWRVICE@SwrvHawaiianShirts.com
Please fill the claim form to get a refund (International packages only).
Claim Form
Mail to address:
Ship to:
SWRV LLC
817 Paahana Street
Honolulu, HI 96816
United States
Due to the nature of overseas shipping, SWRV LLC cannot be held responsible for lost, damaged or delayed packages.
In order to claim the package as lost, delayed or damaged, a claim form must be filled and faxed to:
SWRV LLC
Fax: (808) 732-2214
--Or--
Scanned and emailed to:
SWRVICE@SwrvHawaiianShirts.com
Please fill the claim form to get a refund (International packages only).
Claim Form
Mail to address:
Ship to:
SWRV LLC
817 Paahana Street
Honolulu, HI 96816
United States
